Privacy Policy
At Lanakila Cruise, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
1. Information We Collect
a. Information you provide directly
- Name
- Phone number (via WhatsApp)
- Email address (if provided)
- Travel details (dates, number of guests, preferences)
b. Automatically collected information
- IP address
- Browser type
- Device information
- Pages visited and time spent
2. How We Use Your Information
- Respond to inquiries and booking requests
- Manage reservations
- Send trip-related information
- Improve our website and services
- Prevent fraud or misuse
We do not sell or rent your personal data.
3. WhatsApp Communication
Our main communication channel is WhatsApp. By contacting us, you agree that we may store your phone number and conversation history to assist you with your booking or inquiry.
4. Sharing Your Information
- With our crew or operations team
- With local authorities (e.g., park permits)
- With service providers if required
5. Data Security
We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure.
6. Cookies
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings.
7. Your Rights
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
8. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.